Frequently Asked Questions

Thanks for stopping by!

Below are a few questions we get asked frequently about our products, purchasing, shipping and everything else you might want to know.

Questions About Our Products


Why Should I Buy From favUlash?

We offer many advantages that our competitors don't. By focusing specifically on 100% human hair false eyelashes, we're able to negotiate better with our suppliers to reduce your cost. We also have the best guarantee in the industry, fast shipping which is FREE with any purchase $29 or higher, and unbeatable customer support.

Plus we've found many women like yourself find our selection easier to browse. We offer 12+ styles which give you more than enough selection for everyday use, without making you wade through hundreds of different options. You can see our selection here.



What Is favUlash's  Return & Warranty Policy?

Our goal is your 100% satisfaction.

That is why we offer our customers an unconditional, 60-day, 100% money-back guarantee.

How can you beat that!

If for ANY reason you don't think these are the most high-quality lashes you've ever worn, simply let us know within 60 days for a full refund.  We try and offer you the highest quality human hair false eyelashes for the best price!


Ordering & Purchasing


Why Can't I Buy Just One Pair Of Eyelashes?

We apologize for not having single packages available. The reason we do this is because having multipacks allows us to lower the cost for you. That way you get more eyelashes for less money.



Can I Mix And Match Eyelash Styles?

Absolutely! The majority of women prefer getting one single style, however if you would like to try out various styles you can easily do so when choosing. You can go here to see our selection and choose the style(s) you like best.



How Long Does Shipping Take?

We ship most orders within 24-48hrs after being received. Shipping times vary depending on the location, however most orders will take 2-5 business days once shipped.  If your order is above $29, we will send you a tracking number once the product has shipped.


Visitors & First-Time Customers


I’m A First Time Buyer Of False Eyelashes.  Any Tips?

If this is your fist time using false eyelash, we recommend starting with shorter lengths. This will let you see how you like them. Many times "first timers" don't like the look of eyelashes that are too long.



What's The Best Eyelash Style For My Eye Shape?

We have created a page that answers this question, among other "style" questions. You can view that page showing you how to choose the right eyelash for you, here.



Do You Give Incentives For Posting Product Reviews?

Yes!  We offer a $25 gift certificate to anybody willing to do a product review and post it to social media sites such as Youtube, Facebook, Pinterest, etc. Simply upload your video or text-based review, send us a link, and we'll give you a code for $25 off your next purchase (with no minimum order size).


Payment Questions


What Payment Methods Do You Accept?

We accept all major credit cards (Visa, Master Card, American Express, Discover), PayPal, Apple Pay, check, and Money Order. If you're in a hurry, we strongly suggest using PayPal (make sure you have a PayPal confirmed address!) for the fastest processing.


About My Order


Where Do You Ship?

We ship to Canada from beautiful British Columbia.



Human Hair False Eyelashes